Joseph Michelli

Leading the Starbucks Way (PB)  Joseph Michelli Paperback. McGraw Hill, 2023-10-27 ISBN 9781266046704     Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges  Joseph Michelli Hardback. McGraw-Hill Education, 2021-01-26 ISBN 9781264257393     The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging  Joseph Michelli Paperback. McGraw-Hill Education, 2019-11-10 ISBN 9781260455441     Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way  Joseph Michelli Hardcover. McGraw-Hill Education, 2015-12-08 ISBN 9780071806305     Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People  Joseph Michelli Hardcover. McGraw-Hill, 2013-09-03 ISBN 9780071801256     The Zappos Experience: 5 Principles to Inspire, Engage, and WOW  Joseph Michelli Hardcover. McGraw-Hill, 2011-09-08 ISBN 9780071749589     Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System  Joseph Michelli Hardcover. McGraw-Hill, 2011-05-03 ISBN 9780071773546     The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company  Joseph Michelli Hardcover. McGraw-Hill, 2008-06-13 ISBN 9780071548335     The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary  Joseph Michelli Hardcover. McGraw-Hill, 2006-09-14 ISBN 9780071477840     When Fish Fly: Lessons for Creating a Vital and Energized Workplace - From the World Famous Pike Place Fish Market  Joseph Michelli John Yokoyama Hardcover. Hyperion Books, 2004-08-27 ISBN 9781401300616