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Managing Stakeholder Expectations for Project Success: A Knowledge Integration Framework and Value Focused Approach
Ori Schibi
Hardcover. J Ross Publishing 2013-10-15.
ISBN 9781604270860
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Publisher description
Managing Stakeholder Expectations for Project Success provides a proven approach that focuses on understanding the needs of stakeholders and managing their expectations, defining success criteria tied to project constraints, and performing activities that add value to the creation of the desired results. It illustrates the link between effective quality, risk, communication, and change management, and delivering success on the traditional measures of scope, time, and cost, the intended benefits for the organization.
Key Features:
--Provides tips for deciphering organizational politics, and tools for analyzing all stakeholders to learn how to manage their expectations, how to treat them, what to expect from them, and how to design an effective communication plan, applicable and efficient for addressing each of their needs
--Discusses methods for reducing requirement and scope changes and measuring the individual and overall impact of changes in the pipeline and their associated risks
--Presents techniques and metrics for determining project health and interim performance beyond the traditional ways of measuring deliverables and results
--Explains how to prioritize risks and responses based on organizational and project priorities so they align with objectives and success criteria --Demonstrates how to utilize and leverage best practices outlined in the PMI PMBOK Guide within the context of organizational challenges and project realities
--Illustrates how to apply the knowledge presented and provides an integration framework for performing it properly
--WAV offers downloadable checklists for determining project readiness and complexity, templates for quality and communication planning, and other tools -- available from the Web Added Value Download Resource Center at jrosspub.com
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Managing Stakeholder Expectations for Project Success: A Knowledge Integration Framework and Value Focused Approach
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