		Technology and Its Effects on the Characteristics of Services and Some Some of the Implications for Knowledge, Service Work and Manual Work John Blizard J. Blizard 2001. ISBN 9780957893108
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Technology and Its Effects on the Characteristics of Services and Some Some of the Implications for Knowledge, Service Work and Manual Work

Book reviews » Technology and Its Effects on the Characteristics of Services and Some Some of the Implications for Knowledge, Service Work and Manual Work