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Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Client
Kate Cohen-Posey
Paperback. Wiley 2008-05-02.
ISBN 9780470281949
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Publisher description
Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking
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Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Client
Book reviews » Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Client
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