Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! Jeff Gee Val Gee Jeff Gee Val Gee Paperback. McGraw-Hill 1999-07-26. ISBN 9780070248175
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Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!

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